Customer support
Shipping and Delivery
1. Order Processing Time: We strive to process and ship items promptly. If the item is in stock, we aim to ship it within 24 hours of receiving your order. Please note that order processing time may vary during peak seasons or holidays.
2. Weekend Shipping: Please be aware that we do not ship items on weekends (Saturday and Sunday). Orders placed on Fridays, weekends, or holidays will be processed and shipped on the following business day.
3. Saturday Delivery: If you require Saturday delivery, we offer this service for an additional charge. Please make sure to select the Saturday delivery option during the checkout process. This option is subject to availability and the specific shipping carrier’s policies.
4. Shipping Methods: We offer various shipping methods to accommodate different needs. The available shipping options will be displayed during the checkout process. Common shipping methods include standard shipping, expedited shipping, and overnight shipping. The estimated delivery timeframe will depend on the chosen shipping method and the destination.
5. Shipment Tracking: For most shipments, we provide tracking information that allows you to monitor the progress of your package. You will receive the tracking details via email or through your online account. Please note that tracking information may take some time to update after the package has been shipped.
6. Delivery Address: It is important to provide an accurate and complete delivery address during the checkout process. We will not be responsible for any delivery issues or delays resulting from an incorrect or incomplete address. Please double-check your shipping information before placing your order.
7. Damaged or Lost Shipments: In the unfortunate event that your package arrives damaged or is lost during transit, please contact our Customer Support immediately. We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Please note that these shipping and delivery details are subject to change without prior notice. We recommend reviewing the specific shipping information provided during the checkout process for the most up-to-date and accurate details.
If you have any questions or need further assistance regarding our shipping and delivery process, please don’t hesitate to reach out to our Customer Support team.
CANCELLATION AND FEFUND POLICY
CANCELLATION AND REFUND POLICY
To request a cancellation, please contact our Customer Support Helpline at 866-327-8583 or send an email. Our Customer Service Agent will assist you in initiating the cancellation process and provide you with an RMA (Return Merchandise Authorization) along with details regarding our cancellation policy.
If you are returning a device within the money-back guarantee period and it is eligible for return, please ensure that you return it in the same manner it was shipped to you. It is important not to make any modifications to the device. Failure to return the device or returning it in an unsatisfactory condition may result in a fee.
We kindly ask that you contact NoLimitData before shipping back any items. It is crucial that you do not ship anything until you have received a formal cancellation request and our NoLimitData employee has provided you with a return address and other necessary instructions.